Sharing Information Collected Online with Third Parties, Consultants and Affiliates
ChilaOrchata.com does not share, sell or trade with third parties your personal information gathered online, such as e-mail addresses, personal information collected as part of an online survey, or other specific details about you. We do not contribute to or participate in cooperative databases, which give other companies access to such personal information. For privacy purposes, all information relating to our customers is stored on a highly secure server, and all credit card information is stored in an encrypted format.
ChilaOrchata.com may share personal information gathered online with consultants and affiliates solely for an internal business purpose and also may be required to divulge personal information if such information is subpoenaed or if ChilaOrchata.com believes that registration has been used to commit unlawful act or acts that may endanger the health or safety of another user or of the general public.
ChilaOrchata.com may share aggregate information with affiliates and consultants solely for an internal business purpose.
Use of Information by ChilaOrchata.com
We gather certain types of customer information in an effort to improve our site, its content, and your experience and to communicate with you about our products, services and changes or additions to our site.
Information Gathered by ChilaOrchata.com
ChilaOrchata.com accumulates two types of information about users: personal information (such as name, e-mail address, mailing address, and phone and credit card numbers) and aggregate information (such as information about how many users log on to our sites on a daily basis).
Personal Information Gathered Online by ChilaOrchata.com
ChilaOrchata.com accumulates personal information online when users voluntarily register to purchase items, receive electronic newsletters, and answer surveys.We also maintain a record of your product interests and purchases online.
Aggregate Information Gathered Online by ChilaOrchata.com
Aggregate information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, pages you access most frequently or search terms you enter. Aggregate information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who visited the ChilaOrchata.com Gift Shop who are 30 years of age is aggregate information that does not personally identify a specific user Tracking Internet Protocol (IP) addresses is one method of collecting aggregate information about your activities online, as well as information volunteered by you directly to us. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers, which deliver the Web pages to you, automatically identify your computer by its IP address. When you request a page from our site, our servers log your IP address. ChilaOrchata.com may collect some or all of this information at any time.
Security and SSL
Protecting you order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.
To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You also can double0check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https”.
Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server and therefore won’t be able to place an order.If you cannot access the server for any reason, place your order by phone at 1–800–654–8471
E-mail and Electronic Newsletters
ChilaOrchata.com may offer electronic newsletters and e-mails as a service to our users. You will only receive a newsletter or e-mail if you agree while shopping, filling out our feedback survey, or directly from our e-mail sign-up form to receive these items. Unsubscribe instructions are included in each electronic newsletter and e-mail.
If you prefer not to receive information from us, please let us know by sending us an e-mail at unsubscribe@ChilaOrchata.com. Please be sure to include your name, e-mail address, and any message. Please note that such requests may take up to six to eight weeks to become effective.
Children and Privacy
ChilaOrchata.com is concerned about the safety of children on the Internet, particularly with respect to the issue of underage drinking. Although we require our visitors to be of legal drinking age, we realize that we cannot prohibit those of less than drinking age to visit our site. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit. We will never knowingly request personally identifiable information from any under the legal drinking age. If we become aware that we have received such information, we will immediately remove that information from our files.
Links to Other Sites
Corrections to Personal Information Collected Online
You can ask us by e-mail to inforequest@ChilaOrchata.com for a summary of any personal information that ChilaOrchata.com has retained about you. Any credit card information will be transmitted as “XXXX XXXX XXXX 1234” only. We will send such information for review only to the e-mail address that we have on file for the visitor name that is associated in our database for such information. If at any time you wish to change, correct or update your personal information, or have it removed from our database, please contact us by sending an e-mail to infocorrect@ChilaOrchata.com Please be sure to include your e-mail address, full name and postal address.